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  • Enabling user access to increasingly complex systems via Kano analysis

    February, 20 2023, Stamatis Dragoumanos

    Systems are getting increasingly complicated based on the increased functionalities demanded by users. The result of this growing complexity has been a correspondingly high challenge for users operating their own systems. At first glance, the obvious solution to this issue may appear to be system simplification and a parallel reduction in operational capability, but this option is not viable because of the increasingly difficult operational environment.

     

    Author: Akbar R. Khan

    For more about this article see link below.